{"id":20400,"date":"2022-05-10T12:59:10","date_gmt":"2022-05-10T12:59:10","guid":{"rendered":"http:\/\/specsutra.com\/?page_id=20400"},"modified":"2022-08-25T04:14:34","modified_gmt":"2022-08-25T04:14:34","slug":"customer-review-policy","status":"publish","type":"page","link":"https:\/\/specsutra.com\/index.php\/customer-review-policy\/","title":{"rendered":"CUSTOMER REVIEW POLICY"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20400\" class=\"elementor elementor-20400\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6208370 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6208370\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a3a327\" data-id=\"3a3a327\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d821a2 elementor-widget elementor-widget-heading\" data-id=\"4d821a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.4 - 13-04-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Customer Review Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a3a66ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3a66ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d7cce63\" data-id=\"d7cce63\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ffe799 elementor-widget elementor-widget-image\" data-id=\"4ffe799\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.4 - 13-04-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"895\" height=\"421\" src=\"https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4-1024x482.jpg\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4-1024x482.jpg 1024w, https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4-300x141.jpg 300w, https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4-768x361.jpg 768w, https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4-1536x723.jpg 1536w, https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4-600x282.jpg 600w, https:\/\/specsutra.com\/wp-content\/uploads\/2022\/05\/BANNER-4.jpg 1700w\" sizes=\"auto, (max-width: 895px) 100vw, 895px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2102294 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2102294\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64593df\" data-id=\"64593df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d913e1 elementor-widget elementor-widget-text-editor\" data-id=\"6d913e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.4 - 13-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2>Review Fraud Policy<\/h2><p>Customer Reviews displayed on SPECSUTRA website, help other customers to learn more about the product and make calculated decision based on other users if the product is suitable to fulfil their requirements. Customer Reviews should give customers genuine product feedback from fellow shoppers. We have a zero tolerance policy for any review designed to mislead or manipulate customers.<\/p><h2>Who Can Review<\/h2><p>Only customers who have bought &amp; used SPECSUTRA products, can submit a review. We do not allow to submit reviews by anyone who have not purchased SPECSUTRAproduct from authorised sales channel i.e. SPECSUTRA website, Amazon, Flipkart, Snapdeal, Shopclues, PayTM<\/p><h2>Required Information<\/h2><p>In order to help our review team to verify that the submitted review is genuine from a customer, you need to provide Customer Name, Email Id &amp; Valid order id.<\/p><h2>Process To verify &amp; publish review<\/h2><p>We take customer reviews very seriously &amp; take all precautionary actions to verify each review before publishing on SPECSUTRA website. Following steps are followed to validate &amp; remove any fraudulent review:<\/p><ul><li>SPECSUTRA customer care team verify the details provided in the review form with SPECSUTRAorder data base to make sure review is submitted by an original customer<\/li><li>If required, SPECSUTRA customer care team can contact customer via phone or email to verify the customer &amp; submitted review.<\/li><li>Any review that is not associated with a genuine order in SPECSUTRA database will not be published<\/li><li>We may publish reviews that are already published on Amazon &amp; other third part e-commerce websites. Valid customer details will be mentioned for those reviews.<\/li><\/ul><h2>Actions against fraudulent reviews<\/h2><p>We don\u2019t allow anyone to write reviews as a form of promotion.<\/p><p>The following are types of reviews that we don\u2019t allow and will remove:<\/p><ul><li>A review by someone who has a direct or indirect financial interest in the product.<\/li><li>A review by someone perceived to have a close personal relationship with the product\u2019s owner, author or artist. \u2022 A review by the product manufacturer, posing as an unbiased shopper.<\/li><li>Multiple negative reviews for the same product from one customer.<\/li><li>A review in exchange for monetary reward.<\/li><li>A review of a game in exchange for bonus in-game credits.<\/li><li>A negative review from a seller on a competitor\u2019s product.<\/li><li>A positive review from an artist on a peer\u2019s album in exchange for receiving a positive review from them.<\/li><\/ul><p>If you have any query or need more information about SPECSUTRA review policy, please contact SPECSUTRA support team at: sales@specsutra.com or call : +91- 97114 11021<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Review Policy Review Fraud Policy Customer Reviews displayed on SPECSUTRA website, help other customers to learn more about the product and make calculated decision based on other users if the product is suitable to fulfil their requirements. Customer Reviews should give customers genuine product feedback from fellow shoppers. We have a zero tolerance policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20400","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Read Customer Review Policy For Better Assistance | SpecSutra<\/title>\n<meta name=\"description\" content=\"SpecSutra Is Offering Wide Range Of Rozior Sunglasses To Protect Your Eyes From UV Rays. 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